India InsurTech Summit · Mumbai
Agenda
Framework 2026
A framework of interconnected themes outlining the forces shaping the future of insurance in India.
Founders, CXOs & Regulators
Panels, keynotes & workshops
Agenda Framework 2026
Core themes. One industry transforming.
The IIS 2026 agenda brings together the defining shifts shaping Indian insurance, with themes evolving as the programme is finalised.
AI, Automation and the Intelligent Insurer
AI and RPA are reshaping underwriting, claims triaging, fraud detection, and customer service. GenAI for policy documents, chatbots, predictive loss modelling, 24/7 support, endorsements, and renewals. RPA eliminating manual servicing queues.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
AI-Powered Claims Automation
End-to-end motor and health claim using computer vision, NLP, and real-time decisioning. Live AI-powered FNOL, image-based damage assessment, fraud check, and instant settlement — from accident to payout in minutes.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Hyper-Personalisation, Telematics and the Underwriting Revolution
IoT, wearables, telematics, genomics, and behavioural data enabling usage-based insurance. AI and Account Aggregator data changing risk pricing. Instant issuance, straight-through processing, and the end of the paper form.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Micro-Insurance, On-Demand and Usage-Based Products
Sachet insurance for gig workers, farmers, and rural households. Usage-based, on-demand, micro, and parametric insurance. Pay-as-you-drive, per-day travel cover, crop index insurance, BNPL-linked protection. Three generations under one plan.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Embedded Insurance
Insurance embedded at checkout across BNPL, travel, and mobility platforms. Products targeting gig workers, EV owners, digital natives, and climate-exposed farmers. Live API demonstration — from trigger event to cover issued in seconds.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Bancassurance, Digital Aggregators and Ecosystem Partnerships
Banks, NBFCs, and e-commerce platforms as insurance distributors. API-first integrations, open insurance protocols, and the IRDAI sandbox. Digital-first insurers, aggregators, and bancassurance creating first-time buyers in rural and Tier 2/3 India.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Regulatory Evolution - 100% FDI, RBC and Open Insurance
Foreign capital reshaping the competitive landscape. Risk-Based Capital framework readiness — solvency, capital allocation, and model risk. DPDPA compliance for insurers. IRDAI sandbox enabling experimentation. Open insurance and data sharing frameworks.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
DPDPA Compliance for Insurers
Data localisation, consent management, DPDPA obligations, and penalties. Building a DPDPA-compliant data architecture for insurance operations. Practical compliance checklist and architecture template - take-away ready.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
01
Claims, Trust and Grievance Redressal
The moment of truth becomes a moment of delight. How improved claim settlement ratios - from 97% to 98.9% - are changing consumer behaviour and unlocking penetration. The path from 98.9% to 100%.
- Predictive claims and real-time hospital integrations (Cashless 2.0)
- Parametric payouts and the fraud-prevention arms race
- Grievance redressal and rebuilding consumer trust at scale
Cyber Insurance
Cyber cover demand surging post-DPDPA. SME and enterprise cyber policies covering ransomware, data breach, and business interruption. Growing this market 10x through awareness, right pricing, and simplified underwriting.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Health Insurance Innovation
Top-up plans, wellness-linked premiums, wearable-linked pricing, and mental health cover inclusion. Post-pandemic surge in health insurance uptake. The enormous opportunity in 600 million uncovered middle India.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
Reinsurance and India's Risk Landscape
Reinsurer perspectives on India's evolving risk landscape - cyber, climate, health, and mortality. Reinsurance technology woven across claims, cyber, and distribution. How global reinsurers are re-rating India post-100% FDI.
- Must be an insurer operating in India with a 100% digital business model or a significant digital transformation.
- Proven success in customer acquisition via online channels.
- Evidence of automated claims processing and AI-powered customer service.
- Compliance with all regulatory and cybersecurity standards.
01
India's Insurance Future
Bold bets, unsolved problems, and what it will take to close the protection gap at scale. A call to action for every segment — to use technology not as a cost play, but as a means to reach those insurance has never served before.
- What does 5% penetration actually look like?
- The 2030 vision — bold bets from industry leaders
- Technology as inclusion, not just efficiency
- The promise India's insurance industry must keep
